Step-by-step guide to exporting

RBC self‑assessment and basic due diligence tool

What this is for

This tool helps you review your responsible business conduct (RBC) practices in a simple, structured way. It also helps identify gaps related to ethics, labour, the environment, and supply chain due diligence.

It supports early environmental, social, and governance (ESG) concerns and compliance work. Additionally, it focuses on what you do today in your own operations and with key suppliers, before moving to formal guidance or more complex frameworks.​

When to use it

Use this tool:

  • when working through Is your business ready? and you want to understand whether your RBC practices support safe, sustainable exporting
  • before planning entry into higher‑risk markets, sectors, or supply chains where ESG and human rights expectations may be stronger
  • when preparing for discussions with advisors (for example, us at the Trade Commissioner Service (TCS), lenders, insurers) about RBC risks and expectations

How to use this tool

  • Complete Checklist 1: Your own operations to review basic ethics, labour and environmental practices.

  • Complete Checklist 2: Key suppliers and partners to assess how you consider RBC risks in your value chain.

  • Use Template: RBC snapshot and risk notes to summarize strengths, gaps and priority issues.

  • Use Template 2: Simple RBC improvement actions to choose a small number of practical steps for the next 6 to 18 months.

For broader context, when you are ready to learn more about Canada’s expectations and international standards, visit the Government of Canada Responsible business conduct information and tools.

Checklist 1: Your own operations

Objective: Check whether your internal practices reflect basic RBC expectations related to ethics, labour, and the environment.

Answer Yes or No based on your current situation. Do not base your answers on what you plan to do later. Treat every No as a potential gap or risk to address.

A. Ethics and anti-corruption

1. We have a simple, written statement or code that sets expectations for honest and ethical behaviour (for example, no bribery, fair dealing with partners).

We have a simple, written statement or code that sets expectations for honest and ethical behaviour (for example, no bribery, fair dealing with partners).

2. Our team knows that facilitation payments, bribes and gifts intended to influence decisions are not acceptable in our business.

Our team knows that facilitation payments, bribes and gifts intended to influence decisions are not acceptable in our business.

3. We have basic guidance on managing conflicts of interest (for example, staff do not favour family-owned suppliers without proper checks).

We have basic guidance on managing conflicts of interest (for example, staff do not favour family-owned suppliers without proper checks).

4. We conduct basic due diligence when working with new suppliers or partners (for example, checking reputation, ownership, and any obvious red flags).

We conduct basic due diligence when working with new suppliers or partners (for example, checking reputation, ownership, and any obvious red flags).

B. Labour and working conditions

5. We comply with applicable labour laws in Canada, including minimum wage, working hours, and health and safety requirements.

We comply with applicable labour laws in Canada, including minimum wage, working hours, and health and safety requirements.

6. We do not allow forced labour, child labour, or harassment in our own operations.

We do not allow forced labour, child labour, or harassment in our own operations.

7. We document employment arrangements (for example, contracts, policies) clearly enough that staff understand their rights and obligations.

We document employment arrangements (for example, contracts, policies) clearly enough that staff understand their rights and obligations.

8. We have a workplace health and safety policy and conduct basic risk assessments (for example, checking for obvious hazards in the office, warehouse or production area).

We have a workplace health and safety policy and conduct basic risk assessments (for example, checking for obvious hazards in the office, warehouse or production area).

9. Employees have access to a clear complaint or grievance process (for example, a known contact person and simple steps to raise concerns).

Employees have access to a clear complaint or grievance process (for example, a known contact person and simple steps to raise concerns).

C. Environment and community

10. We comply with applicable environmental laws and permits for our activities in Canada.

We comply with applicable environmental laws and permits for our activities in Canada.

11. We have taken basic steps to reduce obvious environmental risks (for example, safe handling of hazardous materials, waste management).

We have taken basic steps to reduce obvious environmental risks (for example, safe handling of hazardous materials, waste management).

12. We are aware of potential community or environmental concerns related to our activities and would be prepared to address them if they arise.

We are aware of potential community or environmental concerns related to our activities and would be prepared to address them if they arise.

13. We have an emergency response plan for environmental incidents (for example, spill, accident, fire, or release of hazardous substances), even if it is basic.

We have an emergency response plan for environmental incidents (for example, spill, accident, fire, or release of hazardous substances), even if it is basic.

D. Governance and escalation

14. We know who in our organization is responsible for RBC-related issues (even if this is part of someone's broader role).

We know who in our organization is responsible for RBC-related issues (even if this is part of someone's broader role).

15. Staff know how to raise concerns about unethical behaviour or RBC issues, and who they can speak with.

Staff know how to raise concerns about unethical behaviour or RBC issues, and who they can speak with.

16. If a serious RBC issue arose, we have at least a basic approach for how we would investigate and respond.

If a serious RBC issue arose, we have at least a basic approach for how we would investigate and respond.

17. We have a confidential way for staff or partners to report serious concerns (for example, a whistleblowing channel, dedicated email, or trusted contact).

We have a confidential way for staff or partners to report serious concerns (for example, a whistleblowing channel, dedicated email, or trusted contact).

After completing Checklist 1, note:

 
 

Checklist 2: Key suppliers and partners

Objective: Review how you assess RBC risks in your supply chain and in relationships with key partners.

Focus on your most important suppliers, contractors and intermediaries. This may include main manufacturers, critical component suppliers, agents or distributors.

If you do not yet have a Supplier Code of Conduct, treat this as a potential improvement area for your RBC action plan.

E. Expectations for suppliers and partners

1. We communicate basic expectations to key suppliers and partners related to legal compliance, labour standards, and ethical behaviour. We are willing to stop working with suppliers or partners that do not meet minimum standards, especially for serious issues such as forced labour or corruption.

We communicate basic expectations to key suppliers and partners related to legal compliance, labour standards, and ethical behaviour. We are willing to stop working with suppliers or partners that do not meet minimum standards, especially for serious issues such as forced labour or corruption.

2. We have a short, written Supplier Code of Conduct that sets expectations for labour standards, anti-corruption, environmental responsibility, and legal compliance.

We have a short, written Supplier Code of Conduct that sets expectations for labour standards, anti-corruption, environmental responsibility, and legal compliance.

F. Basic due diligence

3. Before engaging a key supplier, agent or distributor, we complete at least basic background checks (for example, online search, references, red-flag screening).

Before engaging a key supplier, agent or distributor, we complete at least basic background checks (for example, online search, references, red-flag screening).

4. We have a general understanding of where our main inputs come from (countries and types of suppliers), not only the last vendor in the chain.

We have a general understanding of where our main inputs come from (countries and types of suppliers), not only the last vendor in the chain.

5. If we source from higher-risk sectors or regions, we recognize the elevated RBC risks (for example, forced labour, environmental harm, corruption).

If we source from higher-risk sectors or regions, we recognize the elevated RBC risks (for example, forced labour, environmental harm, corruption).

6. We use a simple, standard screening checklist for new key suppliers, agents or distributors (for example, background and reputation checks, references, and basic sanctions / watch-list screening where appropriate).

We use a simple, standard screening checklist for new key suppliers, agents or distributors (for example, background and reputation checks, references, and basic sanctions / watch-list screening where appropriate).

7. We record the outcome of these basic checks (for example, in a spreadsheet, email file, or supplier register).

We record the outcome of these basic checks (for example, in a spreadsheet, email file, or supplier register).

G. Ongoing monitoring and response

8. If an allegation or concern came up about a key supplier or partner (for example, in the news or from staff), we would know how to escalate and review it.

If an allegation or concern came up about a key supplier or partner (for example, in the news or from staff), we would know how to escalate and review it.

9. We keep basic records of key suppliers and partners (who they are, what they do for us, and any concerns raised).

We keep basic records of key suppliers and partners (who they are, what they do for us, and any concerns raised).

10. We are prepared to adjust, suspend, or exit relationships if serious RBC issues are confirmed.

We are prepared to adjust, suspend, or exit relationships if serious RBC issues are confirmed.

11. We have a simple escalation process if RBC concerns arise with a key supplier or partner (for example, who reviews the issue, when to pause activities, and how decisions are documented).

We have a simple escalation process if RBC concerns arise with a key supplier or partner (for example, who reviews the issue, when to pause activities, and how decisions are documented).

After completing Checklist 2, note:

 
 

For official guidance, examples and expectations related to due diligence, supply chains and dispute-resolution mechanisms, consult the Government of Canada’s Responsible business conduct resources.

Template 1: RBC snapshot and risk notes

Objective: Summarize your RBC situation on one page to support discussions, planning, and decisions with advisors.

Create a simple one-page summary using the headings below.

Overall picture (1 to 2 sentences)

Example: “Our internal practices meet basic legal expectations but are not documented; due diligence on suppliers is informal and mostly reactive.”

Strengths

List 3 to 5 bullets, for example:

  • Clear expectation of no bribery or facilitation payments, communicated by leadership.
  • Compliance with core labour and occupational health and safety requirements in Canada.
  • Basic awareness of environmental risks, with practical controls in place.

Gaps and concerns

List 3 to 8 bullets, focusing on No answers from the checklists, for example:

  • No written code of conduct or ethics policy.
  • No formal process to screen or approve high‑risk suppliers or partners.
  • Limited visibility into upstream supply chains for key inputs.
  • No defined process for raising and managing RBC concerns.

Higher‑risk areas

Summarize any risks that may need more attention, such as:

  • Sectors or inputs with elevated risk (for example, textiles, electronics, certain commodities).
  • Markets or regions where the RBC context may be more challenging.
  • Partner types that may require closer due diligence (for example, agents, distributors, contractors).

This snapshot can be attached to your export readiness work, risk register, and improvement plans.

Template 2: Simple RBC improvement actions

Objective: Turn your RBC snapshot into a small number of practical steps over the next 6 to 18 months.

Create a table with columns such as:

  • Priority area
  • Action
  • Owner
  • Support needed
  • Target date
  • Status and notes

Example entries

Priority area: Ethics and governance

  • Action: Draft a one‑page code of conduct that covers ethics, anti‑corruption, and basic expectations for staff and partners.
  • Owner:
  • Support needed: Input from leadership; optional review by advisor.
  • Target date:

Priority area: Ethics and governance

  • Action: Create a simple questionnaire or checklist to screen new key suppliers, agents or distributors for legal compliance, labour standards, and RBC concerns.
  • Owner:
  • Support needed: Time to adapt 3 to 5 core questions; use guidance from the Government of Canada’s Responsible business conduct resources, as needed.​
  • Target date:

Priority area: Supplier due diligence

  • Action: Set up a basic register of key suppliers and partners, including any RBC concerns raised and how they were addressed.
  • Owner:
  • Support needed: Simple spreadsheet or customer relationship management (CRM) field; agreement on when to update it.
  • Target date:

Priority area: Records and escalation

  • Action: Share the code of conduct and RBC expectations with staff and key suppliers and run a short internal briefing or webinar.
  • Owner:
  • Support needed: Time for a short session; access to existing training materials or offers.
  • Target date:

Priority area: Awareness and training

  • Action: Share the code of conduct and RBC expectations with staff and key suppliers and run a short internal briefing or webinar.
  • Owner:
  • Support needed: Time for a short session; access to existing training materials or offers.

Priority area: Supplier contract integration

  • Action: Add basic RBC and ethical compliance clauses to contracts with key suppliers and partners, referencing our Supplier Code of Conduct where appropriate.
  • Owner:
  • Support needed: Sample wording from advisors or industry associations; legal review if needed.
  • Target date:

Priority area: Supplier monitoring and escalation

  • Action: Define and document a simple process to escalate RBC concerns about suppliers (for example, initial review, follow‑up questions, temporary pause, and decision to continue, improve or exit).
  • Owner:
  • Support needed: Agreement from leadership on thresholds for escalation and when to involve external advisors.
  • Target date:

What you do next

  • Complete the two checklists to get an initial view of RBC strengths and gaps in your operations and among key suppliers and partners.
  • Complete the RBC snapshot and risk notes to summarize your situation for internal use and discussions with advisors.
  • Choose a small number of RBC improvement actions and integrate them into your broader readiness and governance work, using tools such as the Export Readiness Gate and Improvement Plan Template
  • When you are ready to deepen your understanding, consult the Government of Canada’s Responsible business conduct resources such as for strategy, guidelines, and dispute‑resolution mechanisms

Additional Information

Date published:

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